Dark Store Supervisor (E-commerce & Fulfillment Operations)
Company: Transcorp International
Location: Dubai
Industry: E-commerce / Logistics / Warehouse Operations / Fulfillment
Employment Type: Full-Time
Salary: AED 5,000 – 6,000
Qualification: Degree/Diploma in Logistics, Supply Chain, Business Administration, or Related Field Preferred
Experience: Experience in Warehouse, Fulfillment, or Dark Store Operations Required
Core Operations: Inventory Management, Picking & Packing, SLA Monitoring
About the Company
Transcorp International is a growing logistics and fulfillment organization specializing in e-commerce distribution, warehouse management, rapid delivery systems, and supply chain operations across the UAE.
The company focuses on operational efficiency, inventory accuracy, and fast order fulfillment while utilizing advanced warehouse management systems and modern logistics technologies.
Job Overview
We are seeking a proactive and organized Dark Store Supervisor to manage daily warehouse and fulfillment activities in Dubai. The ideal candidate will oversee inventory movement, order processing, dispatch coordination, and team performance within a fast-paced e-commerce environment.
This role requires strong leadership abilities, operational planning skills, and hands-on experience in warehouse or fulfillment center operations.
Key Responsibilities
- Supervise daily dark store and fulfillment center operations from order processing to final dispatch.
- Ensure accurate picking, packing, labeling, and shipment preparation for customer orders.
- Monitor inventory levels, stock organization, and cycle counting activities.
- Lead warehouse associates and support staff to achieve operational targets and service standards.
- Maintain SLA compliance and monitor daily fulfillment KPIs.
- Coordinate with logistics, delivery, and supply chain teams for smooth order execution.
- Ensure compliance with workplace safety procedures and company operational guidelines.
- Track operational performance and prepare daily reports for management review.
- Identify workflow improvements to increase efficiency and reduce operational delays.
Candidate Requirements
- Previous experience in warehouse operations, e-commerce fulfillment, or dark store management is required.
- Good understanding of inventory management, FIFO/FEFO processes, and warehouse systems.
- Strong leadership and team management skills.
- Ability to work in a fast-paced, target-driven environment.
- Good communication, coordination, and organizational abilities.
- Familiarity with warehouse management systems (WMS) and barcode scanning processes is preferred.
- Strong problem-solving skills and operational planning capabilities.
- Knowledge of stock control, dispatch coordination, and warehouse safety practices.
Benefits
- Competitive salary package ranging from AED 5,000 to AED 6,000.
- Opportunity to work in a fast-growing e-commerce and logistics environment.
- Career growth within warehouse management, fulfillment operations, and supply chain leadership.
- Exposure to modern fulfillment technologies and high-volume logistics operations.