Position: Telesales / Sales Coordinator (Client Support & Sales Operations)
Location: Dubai, United Arab Emirates
Employment Type: Full-Time
Industry: Construction / Interior / Sales
Salary: AED 4,000 – 6,000 per month
📌 Introduction
The construction and interior industry in Dubai is highly competitive and fast-moving, requiring efficient coordination between clients, suppliers, and internal teams. Strong sales support and clear communication play a crucial role in ensuring project success and customer satisfaction.
To strengthen our sales operations, we are currently hiring a Telesales / Sales Coordinator who can manage client interactions, support the sales team, and ensure smooth execution of projects from inquiry to delivery.
🏢 Company Overview
We are a well-established construction and interior solutions provider in the UAE, known for delivering high-quality design and execution services. Our organization focuses on maintaining strong client relationships, efficient project management, and continuous growth in the market.
With a commitment to professionalism and operational excellence, we aim to provide seamless experiences for our clients while ensuring timely delivery of projects.
🎯 Role Objective
The main objective of this role is to support the sales team by managing communication, preparing documentation, and ensuring smooth coordination between all stakeholders. The Telesales / Sales Coordinator plays a key role in converting leads into business opportunities and maintaining strong client relationships.
This position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously in a fast-paced environment.
💼 Key Responsibilities
1. Sales Communication
Handle inbound and outbound calls to engage with potential and existing clients. You will provide information about services, follow up on leads, and support the sales team in closing deals.
2. Quotation Preparation
Prepare and manage quotations based on client requirements. Accuracy and clarity in documentation are essential to ensure smooth project execution.
3. Client Coordination
Act as a bridge between clients and internal departments, ensuring that all requirements are communicated clearly and handled efficiently.
4. CRM Management
Maintain and update customer data in CRM systems. Keeping accurate records of leads, follow-ups, and sales activities is a key part of this role.
5. Project & Order Tracking
Monitor project timelines, track order progress, and ensure timely updates are shared with clients and internal teams.
6. Reporting & Documentation
Prepare sales reports, maintain documentation, and support administrative tasks related to sales operations.
🧠 Required Skills & Qualifications
- Bachelor’s degree or diploma in Business Administration, Sales, or a related field
- Proven experience as a Sales Coordinator in the UAE (construction/interior sector preferred)
- Strong knowledge of CRM systems and sales reporting tools
- Experience in telesales and client handling
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to work in a fast-paced environment
- Immediate joiners preferred
🌟 Importance of This Role
The Telesales / Sales Coordinator is a critical part of the sales process. By ensuring smooth communication, accurate documentation, and efficient coordination, this role helps improve overall customer satisfaction and business performance.
In industries like construction and interior design, where multiple stakeholders are involved, effective coordination can significantly impact project success.
📈 Career Growth Opportunities
This role offers excellent growth opportunities for individuals interested in building a career in sales and business development. With experience, you can progress to roles such as Sales Executive, Account Manager, or Sales Manager.
The exposure to client handling, project coordination, and sales operations provides valuable skills for long-term career advancement.
🚀 Work Environment
You will be working in a professional and dynamic environment that values teamwork, efficiency, and continuous improvement. The organization encourages learning and development, providing opportunities to enhance your skills and grow within the company.
This role is ideal for individuals who enjoy interacting with clients, managing tasks, and contributing to business growth.
🎯 Ideal Candidate Profile
The ideal candidate is proactive, detail-oriented, and comfortable handling multiple responsibilities. You should have strong communication skills, a problem-solving mindset, and the ability to work under pressure.
A positive attitude and willingness to learn will help you succeed in this role.
📌 Conclusion
The Telesales / Sales Coordinator role is an excellent opportunity for professionals looking to grow in the construction and interior industry. It offers a mix of communication, coordination, and sales responsibilities, making it both challenging and rewarding.
If you have the required experience and are ready to contribute to a growing organization, this role can help you build a successful career in sales operations.
📞 Apply Now