Published: July 28, 2026
Company: Yas Clinic
Job Title: Case Manager
Job Location: Khalifa City, Abu Dhabi, United Arab Emirates
Employment Type: Full-Time
Industry: Healthcare | Hospital | Case Management | Revenue Cycle Management
Salary: AED 5,000–6,000 per month
Experience: UAE healthcare experience required
Qualification: Not specified
Case Manager Job Opportunity at Yas Clinic
Yas Clinic is looking for an experienced and highly organized Case Manager to join its healthcare team in Khalifa City, Abu Dhabi. This is an excellent opportunity for healthcare professionals with previous UAE experience in hospital or clinical case management, insurance coordination, utilization management and patient care planning.
The successful candidate will play an important role in coordinating inpatient and outpatient cases while ensuring smooth communication between physicians, nurses, patients, insurance companies, Third-Party Administrators (TPAs) and internal healthcare departments. The Case Manager will also be responsible for handling insurance pre-authorizations, reviewing medical necessity, monitoring patient length of stay and supporting effective discharge planning.
This position requires strong knowledge of UAE healthcare regulations, insurance approval procedures, clinical documentation and revenue cycle processes. The ideal applicant should be able to manage multiple cases efficiently, follow up on pending approvals and help reduce delays, claim rejections and unnecessary healthcare costs.
If you have relevant UAE healthcare experience and are looking for Case Manager jobs in Abu Dhabi, Yas Clinic offers a professional environment where you can contribute to quality patient care and develop your career in healthcare case management.
About Yas Clinic
Yas Clinic is a multi-specialty healthcare institution located in Khalifa City, Abu Dhabi, United Arab Emirates. The clinic provides a wide range of medical services and focuses on delivering high-quality, patient-centered healthcare through effective clinical coordination and professional medical support.
The organization is committed to maintaining high standards of patient safety, clinical quality, healthcare compliance and operational efficiency. Its multidisciplinary healthcare environment brings together physicians, nurses, specialists and support teams to provide coordinated treatment and continuity of care.
Yas Clinic also places strong importance on accurate clinical documentation, proper insurance coordination and compliance with applicable healthcare regulations. The clinic works to ensure that patients receive appropriate medical support while healthcare services are delivered efficiently and in accordance with regulatory and payer requirements.
Joining Yas Clinic provides an opportunity to work in a collaborative healthcare setting where patient care, communication, professional development and service quality are key priorities.
Job Responsibilities
The Case Manager will be responsible for supporting the effective coordination of patient care and healthcare services. Key duties may include:
- Coordinate inpatient and outpatient cases with physicians, nurses, allied healthcare professionals and other relevant departments.
- Review patient cases and support appropriate care planning based on clinical requirements.
- Obtain insurance pre-authorizations before planned treatments, procedures and healthcare services.
- Manage concurrent approvals and request extensions when additional treatment or hospitalization is medically required.
- Maintain regular communication with insurance companies and Third-Party Administrators (TPAs).
- Follow up on pending insurance approvals and take appropriate action when approvals are delayed.
- Escalate urgent or complex cases to the relevant healthcare, insurance or management teams.
- Review medical necessity and ensure that healthcare services meet applicable payer requirements.
- Monitor patient Length of Stay (LOS) and support the appropriate utilization of hospital and clinical resources.
- Identify potential delays that may affect patient care, discharge planning or insurance authorization.
- Coordinate with physicians and clinical teams to ensure that treatment plans are properly documented.
- Ensure that patient records and clinical documentation are complete, accurate and submitted within the required timelines.
- Support the reduction of insurance claim denials by improving documentation quality and approval coordination.
- Work closely with coding, billing, finance and revenue cycle teams to support accurate and timely claim submissions.
- Assist in resolving documentation gaps and insurance-related issues that may affect reimbursement.
- Coordinate patient discharge planning and support continuity of care after discharge.
- Communicate with patients and families when required to provide information related to care coordination and discharge arrangements.
- Participate in utilization reviews, clinical audits and internal case management assessments.
- Prepare case management reports and maintain accurate records of approvals, follow-ups and case outcomes.
- Monitor healthcare resource utilization and identify opportunities to improve operational efficiency.
- Maintain confidentiality and handle patient information in accordance with organizational policies and applicable regulations.
- Ensure compliance with relevant UAE healthcare authorities, insurance requirements and internal clinical procedures.
- Collaborate with multidisciplinary teams to improve patient outcomes and maintain high standards of healthcare delivery.
Candidate Requirements
To be considered for this Case Manager position in Abu Dhabi, applicants should meet the following requirements:
- Previous UAE experience working as a Case Manager in a hospital, clinic or healthcare organization is mandatory.
- Strong knowledge of inpatient and outpatient case management processes.
- Practical experience in handling insurance pre-authorizations, concurrent approvals and treatment extension requests.
- Experience working with insurance companies and Third-Party Administrators (TPAs).
- Good understanding of medical necessity reviews and payer authorization requirements.
- Knowledge of UAE healthcare regulations and guidelines related to DOH, DHA and MOHAP.
- Strong understanding of healthcare insurance procedures and reimbursement processes.
- Practical knowledge of utilization management and healthcare resource coordination.
- Experience monitoring patient Length of Stay (LOS) and identifying potential delays in treatment or discharge.
- Good understanding of clinical documentation and its impact on insurance approvals and claim processing.
- Familiarity with healthcare revenue cycle management, medical coding and billing coordination.
- Ability to review patient information and identify missing or incomplete documentation.
- Strong communication skills with the ability to coordinate effectively with physicians, nurses, patients, insurers and internal departments.
- Excellent organizational and time-management abilities.
- Ability to manage multiple cases while maintaining accuracy and meeting required timelines.
- Strong problem-solving and follow-up skills.
- Ability to handle confidential patient information professionally and responsibly.
- Experience participating in clinical audits, utilization reviews or case management reporting will be an advantage.
Skills Required for the Case Manager Role
The ideal candidate should have a combination of clinical coordination, insurance management and administrative skills. Important skills for this role include:
- Healthcare case management
- Patient care coordination
- Inpatient and outpatient workflow management
- Insurance pre-authorization
- Concurrent review and approval management
- Third-Party Administrator (TPA) coordination
- Medical necessity evaluation
- Utilization management
- Length of Stay (LOS) monitoring
- Clinical documentation review
- Healthcare revenue cycle coordination
- Medical claims support
- Discharge planning
- Clinical audit participation
- Healthcare compliance
- Report preparation
- Professional communication
- Team collaboration
- Problem-solving and decision-making
Salary and Benefits
The selected candidate will receive a competitive monthly salary of AED 5,000–6,000. Additional employment benefits may be provided according to company policies and applicable UAE Labour Law.
The final compensation package may depend on the candidate’s previous UAE healthcare experience, case management expertise, insurance coordination knowledge and overall suitability for the role.
Why Join Yas Clinic?
Working as a Case Manager at Yas Clinic provides an opportunity to contribute to quality healthcare delivery while developing valuable experience in patient coordination, insurance management and clinical operations.
The selected candidate will work with healthcare professionals from different departments and gain exposure to inpatient and outpatient case management, utilization review, revenue cycle coordination and discharge planning.
The role offers a professional and collaborative working environment where patient care, clinical quality, effective communication and regulatory compliance are important priorities. Candidates will have the opportunity to strengthen their knowledge of UAE healthcare systems and build long-term experience in healthcare case management.
How to Apply for the Case Manager Job in Abu Dhabi
Interested candidates who meet the required qualifications and have relevant UAE healthcare experience are encouraged to apply for this opportunity.
Before submitting an application, candidates should update their CV and clearly mention their experience in healthcare case management, insurance approvals, TPA coordination, utilization management, clinical documentation and revenue cycle processes.
Applicants should also highlight their experience working in hospitals, clinics or healthcare organizations in the United Arab Emirates. Relevant knowledge of DOH, DHA, MOHAP regulations and UAE health insurance procedures should be included where applicable.
Only candidates whose qualifications and experience match the employer’s requirements may be contacted for the next stage of the recruitment process.
Frequently Asked Questions
What is the salary for the Case Manager position?
The advertised salary for this role is AED 5,000–6,000 per month. The final salary package may depend on the candidate’s experience and qualifications.
Where is the job located?
The position is based in Khalifa City, Abu Dhabi, United Arab Emirates.
Is UAE experience required?
Yes. Previous UAE experience as a Case Manager in a hospital, clinic or healthcare setting is required for this position.
What type of experience is needed?
Applicants should have practical experience in patient case coordination, insurance approvals, TPA communication, utilization management, clinical documentation and discharge planning.
Is experience with insurance companies important?
Yes. Candidates should have experience handling pre-authorizations, concurrent approvals, treatment extensions and communication with insurance companies and TPAs.
What healthcare regulations should candidates know?
Applicants should have a good understanding of relevant UAE healthcare requirements and regulations related to DOH, DHA, MOHAP and health insurance procedures.
What is the employment type?
This is a full-time healthcare position based in Abu Dhabi.
Apply for Case Manager Jobs in Abu Dhabi
If you have the required UAE healthcare experience and strong knowledge of case management, insurance approvals, utilization review and clinical coordination, this opportunity may be suitable for your next career move.
Apply for the Case Manager position at Yas Clinic in Khalifa City, Abu Dhabi, and take the next step toward building your career in the UAE healthcare sector.
