Location: Silicon Central Mall, Dubai, United Arab Emirates
Employment Type: Full-Time
Industry: Customer Service / Entertainment / Administration
Experience Required: Administrative or Customer Service Experience Preferred
Qualification: Basic English Proficiency Required
Salary Range: AED 4,000 – 5,000 per month
Easy Apply Available
About Total Ninja UAE
Total Ninja Obstacle & Inflatable Park is a professional and performance-driven leader in Dubai’s entertainment and leisure landscape, dedicated to delivering high-quality guest solutions and operational excellence across the emirate.
Operating on a philosophy of service integrity, operational excellence, and strategic entertainment management, Total Ninja believes that rigorous guest governance and disciplined front desk operations are the cornerstones of institutional stability and guest satisfaction.
By joining their professional human resources and administration team at Silicon Central Mall in Dubai, you will become part of an environment that values service mastery, technical innovation, and the strategic growth of diverse entertainment portfolios.
Position Title: Reception / Admin
We are seeking an enthusiastic, energetic, and customer-focused Reception / Admin professional to join our dynamic team at Silicon Central Mall.
This role is ideal for a service-oriented individual who enjoys working in a fast-paced, fun entertainment environment. You will be the first point of contact for guests, responsible for greeting visitors, managing admissions processes, handling POS transactions, and ensuring smooth front desk operations.
If you have basic English proficiency, a background in customer service or administration, and an energetic attitude, we encourage you to apply.
Key Responsibilities
As a Reception / Admin professional, your daily responsibilities will include:
1. Guest Greeting and Welcome
You will greet and welcome guests warmly, creating a positive first impression of the park and ensuring service excellence targets are met.
2. Admissions and Bookings
You will manage admissions processes, handle guest bookings, and maintain 100% data integrity in bookings, admissions records, and daily POS transactions.
3. Front Desk Operations
You will manage all front desk activities including answering inquiries, directing guests, processing payments, and issuing tickets or wristbands.
4. Administrative Support
You will liaise with the human resources department and operational teams to ensure smooth coordination at the reception area and administrative efficiency.
5. Upselling and Promotions
You will promote park services and contribute to upselling opportunities to enhance the overall guest experience and park revenue.
6. Technology Utilization
You will utilize digital information technology tools and POS hardware to optimize front desk tracking and professional organizational reporting.
Requirements
To be considered for this Reception / Admin position, candidates must meet the following criteria:
Essential Requirements:
- Educational Qualification: High school diploma or equivalent academic foundation plus relevant administrative or guest relations credentials.
- Language: Basic English proficiency is required.
- Experience: Proven professional background in customer-facing roles. Entertainment or leisure sector experience is an advantage.
- Customer Service: Strong background in managing front desk tasks, guest inquiries, and POS operations.
- Technical Skills: Familiarity with POS systems and basic computer skills.
- Soft Skills: Operational excellence, energetic attitude, ability to work effectively in a fast-paced environment, and strong organizational skills.
- Documents: Must provide UAE ID, Passport Copy, and Updated CV during the application process.
What the Employer Offers
- Monthly Salary: AED 4,000 to 5,000, based on experience and qualifications.
- Job Stability: A stable and influential role within a reputable Dubai entertainment park.
- Meaningful Role: Direct involvement in managing essential front desk protocols and high-impact guest initiatives.
- Professional Growth: Significant opportunities for career advancement and expertise development in administrative leadership.
- Fun Environment: Work in a dynamic, high-energy entertainment park at Silicon Central Mall.
Why Work at Total Ninja UAE in Silicon Central Mall?
Silicon Central Mall is a premier shopping and entertainment destination in Dubai. Here is why service professionals thrive at Total Ninja:
| Advantage | Description |
|---|---|
| Fun Work Environment | Work in an obstacle and inflatable park |
| Prime Location | Silicon Central Mall attracts many visitors |
| Tax-Free Salary | Your monthly income of AED 4,000–5,000 is completely tax-free |
| Career Progression | Reception staff can advance to Team Lead, Supervisor, or Operations Manager roles |
| Guest Interaction | Meet and interact with diverse visitors daily |
Ideal Candidate Profile
This position is well-suited for:
- Customer service professionals with front desk experience
- Energetic individuals who enjoy working with people
- Candidates with basic English proficiency
- Those who enjoy fast-paced, dynamic environments
- Individuals seeking stable employment in entertainment
Key Skills for Success
| Skill | Why It Matters |
|---|---|
| Customer Service | Creates positive guest experiences |
| POS Systems | Handles admissions and payments |
| Communication | Interacts effectively with guests and team |
| Organization | Manages front desk operations smoothly |
| Energy | Thrives in a high-energy park environment |
| Upselling | Enhances guest experience and revenue |
Documents Required for Application
Please ensure you have the following documents ready when applying:
- ✅ Updated CV
- ✅ UAE ID Copy
- ✅ Passport Copy
How to Apply
To apply for this Reception / Admin position at Total Ninja UAE in Silicon Central Mall, simply click the Easy Apply button below. Please attach your updated CV, UAE ID, and Passport copy.
🎪 Easy Apply Now – Reception / Admin
